Communication

As a Licensed Practical Nurse, I’ve come to recognize that effective communication is the cornerstone of quality patient care, particularly in a fast-paced healthcare setting where teamwork and efficiency are crucial. While I have developed a fundamental understanding of communication principles—such as active listening, clarity, and collaboration—my real-world experiences have shown me that communication in nursing is more than just exchanging information. It requires emotional intelligence, adaptability, and the ability to build trust with both patients and colleagues. Whether advocating for a patient’s well-being, educating individuals about their treatment, or working with multidisciplinary teams, strong communication ensures a unified effort toward the common goal of providing the best possible care.

One of my greatest strengths as a nurse is active listening, which allows me to truly understand and address patients’ concerns. Listening attentively goes beyond simply hearing words—it means observing body language, recognizing unspoken emotions, and responding in a way that reassures the patient. I experienced the profound impact of active listening during a home health visit (referenced in my 1.1 Community Care Visits Certificate) with an elderly patient who had recently been discharged from the hospital. Initially, she appeared withdrawn, reluctant to discuss her needs, and hesitant about the support being provided. Rather than rushing through the visit, I deliberately slowed down the interaction. I sat beside her, maintained gentle eye contact, and provided her with ample time to express herself without interruptions. As she became more comfortable, she confided in me that she feared falling again and was worried about being a burden to her family. By listening without judgment and validating her concerns, I was able to collaborate with her case manager and family members to arrange for mobility aids and more frequent check-ins. This approach not only alleviated her anxiety but significantly improved her overall well-being, reinforcing my belief that listening is one of the most powerful tools in nursing.

Beyond listening, clear and composed communication is essential in nursing, especially in high-stress situations. During my training in de-escalation strategies (1.3 Performing De-escalation Strategies Certificate), I learned that how we communicate under pressure can make a significant difference in a patient’s experience. One notable instance involved a distressed patient at the clinic who was frustrated about a delayed medication order. He was visibly agitated, raising his voice and expressing his dissatisfaction. Instead of reacting defensively or hastily dismissing his frustration, I **used techniques from my training—maintaining an open posture, speaking in a calm and steady tone, and acknowledging his concerns. I assured him, saying, “I hear that you’re upset, and I want to help resolve this for you as soon as possible.” That moment of validation helped de-escalate the situation, allowing us to work together toward a solution. I quickly coordinated with the pharmacy and physician, ensuring his medication was prioritized. This experience highlighted how confidence and composure in communication directly influence patient outcomes and trust.

Another vital aspect of communication in nursing is patient education, where clarity can make all the difference. In my experience with home health visits (1.2 Home Health Time Limited Nursing Certificate), I often provide discharge instructions to patients who may feel overwhelmed by new diagnoses and treatment plans. One particularly impactful case involved a patient newly diagnosed with diabetes. He struggled to grasp the complexities of managing his condition, from monitoring blood sugar levels to administering insulin. Instead of presenting information in a purely clinical manner, I broke it down into simple, relatable terms, using everyday analogies, demonstrating step-by-step how to use his glucometer, and even incorporating visual aids and hand-drawn diagrams to illustrate blood sugar ranges. His feedback was enlightening—he admitted that previous healthcare professionals had explained it in a way that felt too technical, but my approach finally made everything click for him. This experience reinforced my commitment to tailoring communication to match the patient’s understanding, ensuring no one feels lost in medical jargon.

In nursing, adaptability is key, especially when communicating with diverse patient populations. I’ve worked with children, seniors, individuals with cognitive impairments, and those with varying levels of health literacy. Each interaction demands a different approach. For example, when caring for a patient with cognitive decline, I repeated key instructions multiple times, used hand gestures, and involved her caregiver to reinforce understanding. On another occasion, while assisting an elderly patient, I spoke more slowly, ensured a quiet environment, and checked for comprehension throughout our discussion. By adjusting my approach based on the patient’s specific needs, I ensure they feel informed and empowered in their care.

Communication within a healthcare team is just as crucial as communication with patients. Nurses, physicians, therapists, and other healthcare professionals must rely on seamless information exchange to provide optimal care. One experience that exemplified this occurred during an emergency on a particularly chaotic shift. A patient’s condition suddenly deteriorated, and as my colleagues attended to the immediate medical needs, I took the initiative to quickly relay critical updates to the incoming RN. By ensuring that vital signs, medication changes, and procedural updates were correctly documented and verbally communicated, we prevented any lapses in care. This experience reinforced how trust and teamwork thrive when communication is efficient and precise.

Finally, one of the most rewarding ways I utilize communication is through patient advocacy. Patients may not always have the confidence or ability to speak for themselves, and in those instances, I take pride in ensuring their voices are heard. During a multidisciplinary team meeting, I noticed that a patient’s treatment plan did not adequately account for her mobility challenges at home. Recognizing this oversight, I respectfully voiced my concerns, advocating for modified care plans that included at-home physiotherapy. This intervention helped create a more comprehensive approach to her care, emphasizing that nurses play a vital role in bridging the gap between patients and healthcare teams.

Communication is at the heart of effective, compassionate nursing care. Whether actively listening to patients, remaining calm in high-pressure situations, educating individuals about their health, or working collaboratively with colleagues, strong communication fosters trust, clarity, and teamwork. I am committed to continuously refining my communication skills, ensuring that my approach remains patient-centred, adaptable, and advocacy-driven. By mastering communication, I am not only improving individual interactions—I am contributing to a more connected and supportive healthcare environment for both patients and professionals alike.

Evidence Supporting Communication

1.1 Community Care Visits Certificate

1.2 Home Health Time Limited Nursing Certificate

1.3 Performing De-escalation Strategies Certificate

1.4 Report and Communicate Post-Incident Certificate

Teamwork and Leadership

As a Licensed Practical Nurse (LPN), I have had the privilege of working in diverse healthcare settings, each presenting unique challenges and opportunities for growth. From high-pressure hospital units to long-term care facilities, one of the most valuable lessons I’ve learned is that effective teamwork and communication are not just professional skills—they are essential components of delivering quality patient care. In nursing, collaboration extends beyond simply working alongside colleagues; it involves fostering mutual respect, maintaining clarity in communication, and ensuring that patient needs remain the central focus in every interaction.

Leadership in nursing does not always come with a title—it is something that manifests in daily actions, attitude, and a willingness to support those around you. Through self-reflection, I have recognized how my leadership style is deeply rooted in empathy, collaboration, and adaptability. I believe that being an effective leader is less about authority and more about presence, guidance, and shared success. One experience that reinforced this principle occurred during a particularly high acuity shift in a surgical unit where we were unexpectedly short-staffed. With tensions running high, it was easy to feel overwhelmed. However, instead of succumbing to stress, I focused on maintaining a calm and composed demeanour, supporting colleagues who were struggling to keep pace. A defining moment came when a fellow nurse needed help inserting an NG tube—a skill I was confident in. Rather than completing the task for her, I saw it as a learning opportunity and guided her step by step. Through patience and encouragement, I helped her build confidence in her abilities, and by the end of the shift, our team had developed a stronger sense of trust and resilience.

One of the most critical qualities of a leader in healthcare is adaptability—the ability to navigate constant changes while ensuring that patient care remains seamless. The healthcare industry is evolving rapidly, with new protocols, treatments, and technologies emerging regularly. I experienced this firsthand during the implementation of a new electronic charting system, which initially posed challenges for staff who were unfamiliar with digital documentation. Recognizing the frustration among my colleagues, I took the initiative to attend extra training sessions to gain a thorough understanding of the system. I then created simplified guides and personally assisted team members in navigating the interface, ensuring a smoother transition for everyone involved. This approach stemmed from my training in OHS for Leaders – Implement Controls (2.1), where I learned that leadership is not just about managing risks—it’s about supporting teams through change in an organized, productive manner. By taking proactive steps and guiding others through the adjustment process, I reinforced the idea that strong leadership requires patience, problem-solving, and the ability to empower others.

Healthcare is about more than treating medical conditions—it’s about providing compassionate, culturally competent care. One experience that highlighted the importance of this principle involved an Indigenous patient who had complex medical and emotional needs. There were noticeable cultural misunderstandings between the patient and some members of the care team, leading to tensions that affected the patient’s willingness to cooperate. Drawing upon my training in Unconscious Bias and Equity, Diversity, and Inclusion (2.2 and 2.3), I advocated for a more culturally sensitive approach by encouraging a team meeting to reassess our care strategy. I suggested involving an Indigenous liaison to help bridge communication gaps and adapting aspects of the patient’s care plan to respect cultural preferences. These small but significant adjustments made a profound impact on the patient’s comfort and engagement in their treatment, reinforcing that inclusive care benefits both the patient and the healthcare team.

Another essential component of leadership in nursing is mentorship. Supporting and guiding newer colleagues fosters a positive work culture and strengthens the overall effectiveness of the team. I witnessed the power of mentorship when a new nurse joined our unit, visibly anxious about adjusting to the fast-paced environment. Having once been in her position, I approached her, shared my own experiences, and offered to be her mentor during the transition. Over the next several weeks, I invited her to shadow my shifts, encouraged her to ask questions, and helped her practice hands-on skills with my guidance. By creating a supportive and inclusive learning environment, I not only helped boost her confidence but also contributed to enhancing team cohesion. Over time, she became one of our most reliable staff members, proving that simple acts of leadership—such as offering encouragement—can have lasting effects on individual and team success.

Effective leaders must also be open to feedback and continuous improvement. This principle became evident during my participation in a Code White situation (2.4 CHSC Code White Station Responder Training). While my team appreciated my calm and composed response to the emergency, they also pointed out that I could have delegated tasks more decisively to streamline the process. Taking that feedback seriously, I refined my approach in subsequent high-stress situations, ensuring that my communication was not only clear but also assertive when making task assignments. This experience reaffirmed that growth in leadership is an ongoing process and that the ability to listen and adjust one’s approach directly enhances both personal development and team efficiency.

My experiences as an LPN have demonstrated that effective leadership, teamwork, and communication are foundational to delivering high-quality patient care. By remaining adaptable, advocating for inclusive practices, mentoring new nurses, and welcoming feedback, I continuously strive to support both my colleagues and the individuals entrusted to our care. Nursing is not just about technical expertise—it is about fostering collaboration, compassion, and trust. As I continue to refine my skills, I aim to be a leader who uplifts others, embraces change, and contributes to a healthcare environment that values both patients and professionals alike.

Evidence Supporting Teamwork and Leadership

2.1 OHS for Leaders: Implement Controls – Prevention Activities Certificate

2.2 Diversity and Inclusion Education: Unconscious Bias – Managing the Impact of Our Biases Certificate

2.3 Diversity and Inclusion Education: Foundation of Equity, Diversity, and Inclusion in the Workplace Certificate

2.4 CHSC Code White Station Responder Training Certificate

Information Gathering and Organization

Over the years, as a Licensed Practical Nurse (LPN), I’ve had the privilege of working in a variety of healthcare settings, each presenting unique challenges and learning opportunities. Through these experiences, I have honed one of the most vital skills in nursing: gathering, managing, and organizing information effectively. Nurses handle vast amounts of patient data daily, and how we process, document, and communicate this information directly impacts patient safety, treatment outcomes, and interdisciplinary coordination.

Whether collecting accurate health histories, reviewing medication lists, or updating charting in real time, nurses must ensure that information is not only precise but also accessible to the right people at the right time. Throughout my career, I have learned that information management is much more than an administrative duty—it is a clinical skill that requires attentiveness, structure, and strategic decision-making. In this essay, I will explore how I apply these principles in various nursing scenarios, demonstrating how each phase of information handling contributes to safe and effective patient care.

One of the most critical moments in patient care is admission and intake, where a nurse gathers essential medical history, current health concerns, and treatment details. The accuracy of this information sets the foundation for effective care planning. I recall one time in a home health setting (referenced in 3.2 Home Health: MRC and CCCP Meditech Documentation), where I was responsible for assessing a newly discharged post-surgical patient. During the intake process, I meticulously reviewed his discharge documents, comparing them against the medications he had at home. I immediately noticed a discrepancy—a prescribed medication was missing from the list, and another had a different dosage than what was indicated in his hospital records. Recognizing the potential for harm, I promptly flagged the issue, contacted the pharmacy and physician for clarification, and ensured the correct medication regimen was followed. This situation reinforced the idea that even small inconsistencies in documentation can lead to significant risks, emphasizing the need for thorough attention to detail when collecting patient information.

Beyond collecting information, organizing data for efficient retrieval and use is just as critical, especially in fast-paced environments like acute care and surgical units. Nurses frequently work under time-sensitive conditions, making structured documentation essential for accurate decision-making. One case illustrated this need vividly—a post-operative patient experiencing unusually high pain levels despite receiving appropriate analgesics. Utilizing critical care flowsheets (referenced in 3.3 Introduction to Critical Care Flowsheet), I carefully examined her recorded vitals and noted a pattern of declining blood pressure and increased heart rate, which hinted at possible internal bleeding. Because the data was systematically organized and documented, I was able to relay my observations to the charge nurse and physician immediately, prompting a swift intervention that likely prevented further complications. This experience underscored the life-saving power of well-organized information, proving that structured documentation is not just for efficiency—it directly impacts patient safety.

In nursing, accurate documentation not only benefits individual patient care but also facilitates seamless communication among healthcare professionals. Nurses often work in teams, handing off patient information between shifts and collaborating with physicians, pharmacists, therapists, and other specialists. I take great pride in preparing comprehensive reports and documentation that allow for smooth transitions in patient care. Before concluding each shift, I ensure that immediate needs, ongoing concerns, and follow-up tasks are categorized, preventing confusion for incoming staff. A well-prepared report eliminates delays in treatment, enhances continuity of care, and allows colleagues to feel confident when taking over patient management. This practice has strengthened our team’s ability to coordinate care efficiently, reducing errors and improving workflow.

Beyond accuracy and organization, privacy and security are fundamental responsibilities in nursing. Handling sensitive patient data comes with legal and ethical obligations, requiring nurses to uphold confidentiality at all times. One notable instance occurred while I was working in long-term care. A visiting family member attempted to access another resident’s records on a shared computer station. Recognizing the breach, I quickly but respectfully intervened, explaining privacy policies and the legal boundaries surrounding protected health information. I then followed the necessary procedures to report the incident per our Privacy and Security Training (3.1). This moment reinforced that a nurse’s duty extends beyond caregiving—we are also responsible for safeguarding patient rights and ensuring confidentiality is upheld.

Managing information effectively is particularly vital in high-risk or behavioural health situations, where the ability to recognize patterns and escalate concerns can directly impact safety. While conducting a behavioural health assessment, I relied on principles from Recognize Risks and Behaviours (3.4) to assess a patient exhibiting increasing agitation and verbal aggression. Rather than focusing solely on the immediate episode, I documented trends over multiple interactions, noting specific triggers and responses. By carefully structuring my notes, I was able to present a detailed behavioural report to the interdisciplinary team, allowing them to adjust their care approach proactively. This prevented further escalation and ensured a safer environment for both the patient and staff. This experience reinforced that effective information handling is not just about documentation—it is about using data strategically to anticipate needs and improve outcomes.

The final step in managing patient information is sharing and communicating it in an understandable way, whether relaying updates to physicians, educating patients about their treatment plans, or briefing colleagues during shift handoffs. For patients and families, this often means breaking down complex medical information into accessible terms. I once cared for an elderly patient struggling to manage multiple prescriptions. Recognizing her frustration, I created a colour-coded medication chart, simplifying her routine and significantly reducing the risk of medication errors. This approach exemplified how strong communication skills can empower patients, helping them take control of their health.

In nursing, information management is not merely administrative—it is a clinical skill that requires attentiveness, strategic organization, and effective communication. From carefully gathering patient histories to structuring data for timely intervention, every step of the information-handling process plays a direct role in patient safety and outcomes. Additionally, ensuring privacy, prioritizing critical details, and delivering clear communication contribute to a well-functioning healthcare environment. By consistently applying precision, organization, and proactive decision-making, I aim to be a nurse who not only collects and records data but also uses it to enhance patient care and strengthen interdisciplinary collaboration. Through continuous learning and experience, I remain committed to refining my ability to manage information effectively, ensuring the highest standard of care for those I serve.

Evidence Supporting Information Gathering and Organization

3.1 Privacy and Security Training Certificate

3.2 Home Health: MRC and CCCP Meditech Documentation Certificate

3.3 Introduction to Critical Care Flowsheet Certificate

3.4 Recognize Risks and Behaviours Certificate

Problem-Solving and Decision-Making

As a Licensed Practical Nurse (LPN), I have consistently encountered situations that demand quick thinking, sound judgment, and effective problem-solving. Nursing is a dynamic profession where emergencies arise unexpectedly, patient needs evolve rapidly, and healthcare professionals must adapt with confidence and skill. The ability to remain calm under pressure, assess situations thoroughly, and make well-informed decisions is crucial to ensuring patient safety and positive outcomes.

Throughout my career, I have come to understand that good decision-making doesn’t happen by accident—it is the result of training, preparation, and accumulated experience. My completion of the Complete Point of Care Risk Assessment course (4.1) was instrumental in helping me develop a keen ability to identify subtle risk factors and implement timely interventions. Coupled with hands-on practice, this training has strengthened my confidence in making clinical decisions that prioritize both patient safety and comfort, allowing me to respond effectively in diverse scenarios. Some of the most critical moments in nursing involve responding to medical emergencies, where quick, precise action can mean the difference between life and death. One particularly intense experience occurred during an exceptionally busy clinic shift, where we faced an unexpected surge in walk-in patients. Among them was an individual displaying severe symptoms of anaphylaxis—laboured breathing, facial swelling, and visible panic.

I immediately initiated an assessment, knowing that swift intervention was essential. However, when I reached for the epinephrine, I discovered that our supply had been depleted earlier due to another emergency. Instead of succumbing to panic, I relied on my training and clinical judgment, quickly instructing a colleague to call EMS while I initiated supportive measures, including oxygen therapy, optimal positioning, and continuous monitoring. Recognizing the urgency of the situation, I also contacted the on-site pharmacy to ensure a prompt restock of epinephrine. Due to our coordinated efforts and efficient communication, the patient was successfully stabilized until paramedics arrived. This experience reinforced the importance of being prepared, assessing risks proactively, and delegating tasks effectively, all of which are essential components of sound clinical decision-making.

Beyond acute emergency response, problem-solving plays an equally significant role in long-term, community-based care. One memorable experience took place during a community outreach program focused on diabetes education, where I noticed a concerning trend: low attendance rates and disengaged participants. Curious about the underlying reasons, I initiated one-on-one conversations and discovered that language barriers and cultural gaps were major obstacles preventing meaningful engagement.

Drawing upon the principles from my Harm Reduction and Overdose Prevention training (4.2 and 4.3), which emphasize reducing barriers and meeting people where they are, I developed a new approach to make the program more accessible. I collaborated with trusted local leaders and healthcare ambassadors who spoke the community’s native languages and had deep cultural ties. Together, we redesigned our educational sessions, integrating translated materials, visual aids, and storytelling techniques that resonated with participants’ lived experiences. The impact was significant: attendance increased, engagement improved, and people became active participants in their healthcare decisions. This experience reinforced that effective problem-solving in healthcare is not only about clinical expertise—it is also about fostering connection, cultural sensitivity, and accessibility.

Another vital aspect of decision-making in nursing involves identifying potential complications before they escalate into emergencies. One notable case occurred in a long-term care facility, where I noticed that a resident—typically cheerful and alert—was suddenly confused and agitated during morning rounds. Though his vital signs appeared normal, my intuition told me something was amiss. Instead of dismissing the change as temporary confusion, I conducted a more detailed review of his chart and recent medication changes. I identified that a medication adjustment had been made the previous day, which raised concerns about potential side effects or interactions. Trusting my clinical instincts, I immediately alerted the physician and requested lab tests, leading to the early detection of a UTI, which we were able to treat promptly before symptoms worsened. This case reinforced the importance of meticulous observation, thorough documentation, and proactive communication in preventing complications.

Problem-solving is also essential in managing substance use and overdose risk, particularly when working with vulnerable populations. After completing the Overdose Prevention and Harm Reduction courses (4.2 and 4.3), I actively applied my knowledge during home health visits, where addiction-related concerns often surfaced. One visit stands out—a young adult recently discharged from detox was struggling with anxiety and withdrawal symptoms. While assessing his health, I noticed drug paraphernalia nearby, signalling a potential relapse. Instead of reacting with judgment or alarm, I relied on harm reduction principles, fostering a non-threatening conversation about safe use practices, naloxone availability, and accessible support services. By engaging him with empathy and practical resources instead of stigma, I was able to encourage safer behaviours and connect him to ongoing care. These encounters, while not immediate emergencies, are crucial moments of preventative care, requiring thoughtful decision-making, sensitivity, and trust-building.

In each of these cases—whether managing medical crises, chronic conditions, or social determinants of health—the ability to analyze situations, weigh options, and act decisively has been essential. Being an LPN is about more than following protocols—it is about knowing when to adjust, when to step in, and when to think outside conventional solutions. Nursing requires adaptability, critical thinking, and the ability to balance compassion with logic. Decision-making is not always black and white—it involves interpreting nuanced situations, considering individual patient needs, and leveraging experience to ensure the best possible outcomes. As I continue growing in my profession, I remain committed to refining my problem-solving skills, improving my risk assessment abilities, and ensuring that every clinical decision reflects a dedication to safe, ethical, and patient-centred care.

Evidence to Support Problem Solving and Decision Making

4.1 Complete Point of Care Risk Assessment Certificate

4.2 Overdose Prevention Certificate

4.3 Harm Reduction 101 Understanding Harm Reduction Principles and Practices Certificate

Numeracy

As a Licensed Practical Nurse (LPN), I have come to recognize that numeracy is an essential skill that underpins nearly every aspect of clinical and administrative responsibilities. While compassion and communication remain at the heart of nursing, strong mathematical proficiency serves as the silent safeguard behind crucial healthcare functions, ensuring safe medication administration, effective resource management, and data-driven decision-making.

From calculating drug dosages and adjusting infusion rates to reconciling medications and contributing to budget forecasting, the accuracy of my calculations directly impacts the quality and safety of patient care. Throughout my career, training and hands-on experience have allowed me to refine these critical competencies, ensuring that every calculation I make is precise, timely, and contributes to optimal patient outcomes. Courses such as Insulin Safety (5.3) and Medication Management (5.5) have solidified my ability to navigate complex medical calculations confidently, helping me uphold the highest standard of care.

One of the most fundamental areas where numeracy plays a life-or-death role in nursing is medication dosage calculation. The ability to accurately determine drug concentrations, unit conversions, and infusion rates ensures that patients receive safe and effective treatment. While working at The Hamlets, a long-term care facility, I was responsible for managing complex medication regimens for residents with chronic conditions, many of whom were diabetic. A significant portion of my shift often involved calculating insulin doses based on each resident’s blood glucose readings, dietary intake, and individualized treatment plans. One patient presented an ongoing challenge due to unpredictable blood sugar fluctuations related to dietary restrictions and multiple comorbidities.

To ensure accurate adjustments, I frequently used a sliding scale formula, applying ratios under time-sensitive conditions. Thanks to my self-paced training in Insulin Safety (5.3) and the Medication Reconciliation module (5.4), I developed a strong comfort level with these calculations. One day, I caught a transcription error on a Medication Administration Record (MAR)—a 6-unit insulin dose had mistakenly been recorded as 16 units. Recognizing the potential danger, I swiftly flagged the discrepancy, confirmed correct dosing protocols, and prevented what could have been a serious medical error. This experience reaffirmed that mathematical accuracy is not just important—it is lifesaving in nursing care.

Beyond direct patient care, numeracy is critical for financial and resource management in healthcare settings. Nurses play a key role in budgeting, inventory control, and operational planning, ensuring that resources are effectively allocated without compromising patient care. On my current unit, I had the opportunity to collaborate with the administrative team during an annual operating budget review. A major project involved service expansion, requiring careful analysis of previous expenditures, projected supply needs, and anticipated staffing costs. My contribution focused on tracking month-to-month spending, calculating cost-per-patient ratios, and using data from our electronic health system to guide strategic decisions. Through precise financial calculations, our team was able to expand services sustainably, avoiding unnecessary expenses while maintaining high-quality patient care. This experience reinforced how numeracy is not just a clinical necessity—it is equally vital in healthcare administration, ensuring the responsible allocation of resources.

Another crucial aspect of nursing that demands numerical accuracy is inventory and supply tracking. In fast-paced healthcare environments, having the right medical supplies readily available can be the difference between timely care and treatment delays.

During one of our quarterly audits, I noticed a mismatch between stock records and the actual inventory of biological agents. Given that biological agents are critical for certain treatments, any inaccuracies could have disrupted patient care schedules. Leveraging knowledge from the Biological Agents 2 course (5.2), I applied spreadsheet formulas that helped flag discrepancies and track consumption patterns more effectively. This led to pre-emptive restocking, ensuring that our clinic could maintain smooth operations without interruptions. The ability to apply mathematical analysis to inventory control reinforced that numeracy in nursing extends beyond bedside care—it contributes to the operational efficiency of an entire facility.

Transfusion management is another area where precise numerical documentation is crucial. While I do not administer blood products independently as an LPN, I assist with tracking transfusion data and monitoring vital signs to ensure safe procedures. After completing Transfusion Administration Record (5.1) training, I became more confident in recording pre- and post-transfusion vitals accurately. One case involved a patient with anemia, requiring careful monitoring of transfused volumes and vital sign trends. Through numeric analysis, my team identified early signs of a transfusion reaction, allowing for timely intervention and improved patient safety. This experience deepened my understanding of how numerical precision in charting contributes to high-risk procedures, ensuring that every calculation supports patient safety.

Even outside clinical settings, numeracy plays a significant role in identifying public health trends and improving healthcare accessibility. As a nursing student, I participated in a community health project, collecting and analyzing local health data to identify patterns in chronic illness and emergency room visits. Through basic statistical analysis, we found a strong correlation between low-income areas and higher rates of uncontrolled hypertension. Using this information, our team tailored educational programs and resource referrals, making preventative care more accessible to underserved populations. This experience highlighted how numerical analysis goes beyond individual patient care—it influences systemic healthcare improvements.

Numeracy is not just a background skill in nursing—it is a fundamental competency that ensures safe, effective, and data-informed patient care. Whether double-checking a medication dosage, analyzing financial metrics, tracking transfusion data, or managing inventory needs, my ability to work confidently with numbers enables me to protect patients and support healthcare operations. The training I have completed—from Medication Management (5.5) to Transfusion Safety (5.1)—has strengthened these skills, but it is the real-world applications that have truly shown me the importance of precision in every calculation I make. As I continue growing in my profession, I remain committed to refining my mathematical proficiency, ensuring that every decision I make as a nurse is backed by accuracy, attentiveness, and a commitment to patient-centred care.

Evidence Supporting Numeracy

5.1 Intro to the Transfusion Administration Record Certificate

5.2 Biological Agents 2 Certificate

5.3 Insulin Safety Competency Certificate

5.4 Medication Reconciliation Certificate

5.5 Medication Management Certificate

Critical And Creative Thinking

In my journey as a Licensed Practical Nurse (LPN), I have come to understand that thinking broadly and deeply—blending logic, imagination, and innovation—is invaluable in nursing. While protocols and guidelines are necessary for structure and safety, exceptional patient care requires a willingness to embrace diverse perspectives, adapt to complex circumstances, and find creative solutions that recognize the person behind the patient. Nursing demands more than clinical proficiency—it requires empathetic intuition, cultural awareness, and the ability to integrate structured reasoning with innovative problem-solving. Each shift presents new opportunities to refine this approach, reinforcing how critical and creative thinking can improve both individual patient outcomes and larger healthcare initiatives.

One deeply memorable experience tested my ability to blend critical thinking with a culturally informed, holistic mindset. Late one night, I was caring for an elderly Indigenous patient with multiple chronic illnesses, whose condition had suddenly worsened. Despite applying conventional medical interventions, her symptoms persisted, and time was slipping away.  Recalling my training in Aboriginal Cultural Safety (6.1) and The Aboriginal Landscape (6.2), I paused to consider her cultural context before proceeding further. Rather than escalating immediately to invasive procedures, I took a step back to assess her condition through a holistic lens, drawing from principles in Differing Perspectives on Health and Wellness (6.3). Recognizing that spiritual and community-based healing practices held deep significance for her, I proposed integrating gentle cultural remedies alongside medical treatment. We collaborated with an Indigenous liaison, offering a calming tea made from traditional herbs known for their soothing effects in her community. At the same time, we carefully adjusted her medication regimen and provided additional supportive care. 

Over the next 24 hours, her vital signs stabilized, and she expressed profound gratitude, stating that for the first time during her hospitalization, she felt truly seen and respected. That moment reinforced a fundamental truth in nursing—true healing often lies at the intersection of science and cultural compassion. Another instance of broad, innovative thinking occurred during our COVID-19 education initiative, where we sought to improve health messaging for Indigenous communities. Given my training in Colonization as a Social Determinant of Health (6.4), I understood that systemic mistrust and structural barriers often hinder participation in public health programs. 

Recognizing that standard pamphlets and clinical statistics might fail to resonate, I collaborated with our Indigenous Navigator and Educational Advisor to brainstorm alternative ways to deliver key health messages, including guidance on masking, vaccination, and social distancing.  Together, we designed poster boards featuring local artwork motifs, integrating cultural storytelling to frame public health recommendations familiarly and engagingly. Instead of presenting raw data, we hosted small talking circles, where patients could discuss concerns in either English or their native Indigenous language. The response was transformative. Attendance increased, discussions became deeper, and one patient later shared, “I understood why these matters in my story.” This initiative demonstrated that contextual insight and cultural relevance could reshape health messaging into something more effective, trustworthy, and accessible.

Beyond patient care, my approach to problem-solving is profoundly influenced by creative thinking developed outside the clinical sphere. For years, I have practiced freehand ink drawing, sketching animals, landscapes, and abstract designs to relax and renew my mind after intense nursing shifts. What started as a personal hobby has evolved into a tool for professional development. Art teaches observation—it enhances my ability to recognize nuance, shift perspectives, and notice subtle details that might otherwise go unnoticed. In nursing, this translates into greater sensitivity to small changes in patient behaviour, improved differentiation between similar symptoms, and a more dynamic approach to care-planning discussions. During creative brainstorming sessions with my team, I often sketch care-flow diagrams or map out patient needs visually, helping colleagues conceptualize complex scenarios more easily. This artistic lens—referenced in Artwork (6.5)—enhances my ability to think critically, organize information creatively, and bridge gaps in understanding.

Ultimately, critical thinking and creativity are not separate skills in nursing—they are deeply intertwined. Whether managing an acute medical emergency, reshaping a health education initiative, or simply reimagining how to connect with a hesitant patient, I have learned that the best solutions often emerge when structured reasoning meets creative adaptability.  By merging empathy, cultural awareness, strategic logic, and artistic creativity, I am better equipped to respond to each patient’s unique story and to transform care in ways that are both innovative and meaningful.

Evidence Supporting Critical and Creative Thinking

6.1 Aboriginal Cultural Safety Certificate

6.2 The Aboriginal Landscape Certificate

6.3 Differing Perspectives on Health and Wellness Through a Cultural Lens Certificate

6.4 Colonization as a Social Determinant of Health Certificate

6.5 Art Work

Independent Learning and Intellectual Maturity

My journey as a Licensed Practical Nurse (LPN) has been defined by an unwavering commitment to lifelong learning and personal growth. From the very beginning, I understood that nursing was not simply about mastering clinical skills—it was about evolving constantly through new challenges, expanding knowledge, and engaging in honest self-reflection. This belief has shaped my approach to patient care, professional development, and personal well-being. It continues to push me forward today as I pursue a bachelor’s in health sciences, with the long-term goal of becoming a physiotherapist.

The foundation of intellectual maturity in nursing is the ability to seek out new learning opportunities, adapt to evolving practices, and continuously refine one’s approach to patient care. What makes nursing so unique is that learning does not stop at graduation—it extends through daily interactions, moments of insight, and hands-on experiences that challenge existing knowledge and force critical thinking. This journey has been filled with defining experiences that have shaped my professional identity, each reinforcing the deep connection between independent learning, intellectual growth, and compassionate care.

One of the most pivotal turning points in my development as an independent learner occurred when I had the opportunity to shadow a wound care nurse at our hospital. At the time, I had viewed wound management as just another routine nursing task—important, but not necessarily something I felt passionate about. However, this experience completely shifted my perspective. As I observed wound care procedures, I found myself asking deeper questions: “Why does this wound heal faster than another? What role does underlying pathology play? How can I tailor care to individual recovery responses?” These questions ignited a genuine curiosity that ultimately drove me to take ownership of my learning. I actively sought out specialized online courses, enrolling in Scope of Practice for Nurses in Wound Care (7.1), How Wounds Heal (7.2), Negative Pressure Wound Therapy (7.3), and Care of Wounds with Non-Visible Wound Beds (7.4).

This pursuit of knowledge was not about meeting job requirements—it was about mastering something meaningful to me and my patients. One case reinforced the impact of self-directed learning. A diabetic patient in long-term care was struggling with a chronic foot ulcer that showed poor granulation. Thanks to my expanded wound care knowledge, I was able to identify early signs of delayed healing and advocate for a change in dressing type and request a negative pressure wound therapy (NPWT) consultation. These interventions led to significant improvements in the patient’s wound healing process, and my colleagues credited this proactive decision-making to the specialized training I had pursued on my own time.

True learning and development in nursing do not only occur in clinical settings—they happen in quiet, personal moments as well. Over the years, I have recognized that my mental and emotional well-being is just as important as my technical knowledge and hands-on experience. To maintain balance and resilience, I have incorporated mindfulness practices, including yoga and meditation, into my daily routine. These tools help me center myself during emotionally draining days, allowing me to return to my patients with renewed patience and clarity.

Mindfulness has also played a key role in emotionally charged patient interactions. One memorable experience involved a long-term care patient resistant to treatment due to a history of trauma and chronic pain. Instead of taking their reluctance personally or becoming frustrated, I took a step back to reflect on their perspective. I adjusted my approach, focusing on active listening, soft communication, and gentle encouragement. Over time, the patient began engaging more openly, and they later told me that they felt heard and safe, which, to them, mattered more than any treatment we provided. This experience reinforced my belief that true intellectual maturity in nursing is not only about technical knowledge—it is about emotional intelligence, empathy, and patience under pressure.

While some learning experiences are dramatic, others are small but deeply meaningful. My professional development has also been shaped by reading new research, journaling my thoughts after difficult shifts, and listening closely to colleagues during case discussions. One particularly rewarding moment occurred during a team huddle, where a junior nurse hesitated to share her insight on a new dressing technique she had recently learned. Recognizing her uncertainty, I encouraged her to speak up and contribute her perspective. Her suggestion ultimately improved our workflow, demonstrating how every team member—regardless of experience level—has valuable insights to share. This moment reminded me of how far I’ve come—from someone who once stayed silent in meetings to someone who actively encourages others to grow.

Throughout this journey, I have come to realize that independent learning is not about completing formal training—it is about curiosity, initiative, and the humility to recognize that there is always more to learn. Intellectual maturity is not about knowing everything—it is about listening, reflecting, adapting, and asking better questions. Whether it is advocating for a more effective wound care plan, fostering resilience through mindfulness, or supporting the growth of my colleagues, I am committed to continuous learning, not only as a caregiver but as a person. As I pursue my long-term goal of becoming a physiotherapist, I carry these lessons with me, knowing that every new challenge presents an opportunity for growth, and every experience—big or small—contributes to the nurse I am becoming.

Evidence to Support Independent Learning and Intellectual Maturity

7.1 Scope of Practice for Nurses in Wound Care Certificate

7.2 How Wounds Heal Certificate

7.3 Negative Pressure Wound Therapy Certificate

7.4 Care of Wounds with Non-Visible Wound Bed Certificate

Applied Knowledge and Skills

            From the moment I entered the nursing profession, I understood the importance of continuously expanding my expertise to provide the best possible care to my patients. For instance, I noticed a lack of understanding what sling should be used for each individual patient on my unit. Due to this I completed a certification course which can be seen on my evidence page under 8.1, where I learned about different slings and how we can use them to their full potential on our unit. This dedication has driven me to seek out opportunities for professional development, engage in lifelong learning, and embrace a holistic approach to my practice. Throughout my career, I have actively pursued additional training and certifications, which have equipped me with a deep understanding of various medical procedures, patient care techniques, and best practices in healthcare. However, my growth as an LPN extends far beyond the clinical setting. I firmly believe that the competencies I have gained and applied reflect my diverse interests, hobbies, and community involvement.

For instance, about five or so years ago I was diagnosed with celiac disease, which required me to go completely gluten-free from then on. With that as well as my interest in healthy living, it inspired me to educate myself on the latest dietary guidelines as well as other ways we can nourish our bodies through our eating habits. With this information, I now get to share it with my patients in hopes that it aids them in making more informed decisions when it comes to their eating habits and overall health. Ultimately, my journey as a nurse is greatly characterized by a continuous quest for knowledge, personal growth, and a genuine desire to make a positive impact on the lives of others. One skill I have honed in on is my ability to provide compassionate and thoughtful care to patients who suffer from chronic illnesses. This level of competency was developed through my work with patients who have ailments like diabetes, hypertension, and other long-term illnesses. I have completed additional training and certifications, which have helped equip me with the knowledge to educate patients on managing their conditions and adhering better to their treatment plans. This knowledge has not only made me a better nurse, but it has also helped me to make healthier life choices when it comes to my personal life.

Outside of my professional responsibilities, I am deeply passionate about mental health advocacy as I have struggled with mental health issues in my life that at one point were sadly not well managed. Thankfully, through self-study and participating in therapy, I have been able to find a light at the end of the tunnel. Through this work, I have developed strong interpersonal skills and an understanding of the importance of empathy and active listening. These skills have translated seamlessly into my nursing practice, allowing me to connect with patients on a deeper level and find a better stream in navigating a nurse-to-patient relationship. In addition to this, I have pursued various hobbies that contribute to my personal and professional growth. One such hobby is gardening. I find that tending to my garden provides me with a sense of peace and accomplishment, and it has taught me valuable lessons about patience, nurturing, and the cycle of life. Interestingly, I have been able to incorporate my love for gardening into my nursing practice. I once helped to initiate a therapeutic gardening program at the long-term care facility where I worked, which provided residents with a meaningful and enjoyable activity that promoted physical and mental well-being.

Another interest that has enriched my life is cooking. I am particularly interested in nutrition and how it can impact your health. Over the years, I have met with and worked alongside multiple dieticians and nutritionists, which ultimately enabled me to have a better grasp on the relationship between food and our overall well-being as humans. This knowledge has proven invaluable in my role as an LPN, as I can offer patients practical advice on healthy eating and meal planning. Whether it’s helping a diabetic patient understand the importance of balanced carbohydrates or guiding a heart disease patient on reducing sodium intake, I can provide tailored recommendations that align with their health goals. Reflecting on my life experiences, I recognize that each challenge and opportunity has contributed to my growth as a healthcare professional and as an individual. From managing complex patient cases to advocating for mental health, and from nurturing a garden to exploring culinary arts, each experience has provided me with specialized skills and knowledge that enhance my ability to provide comprehensive and compassionate care.

Evidence to Support Applied Knowledge and Skills

8.1 Specialty Slings Certificate